Privacy
Last Updated: September 22, 2026
MesaThread respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, place an order, contact us, or interact with our marketing, and how that information may be used and shared.
1. INFORMATION WE COLLECT
Depending on how you interact with MesaThread, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase information
- Customer service communications
- Device and browser information
- IP address
- Website activity and browsing behavior
- Cookie and advertising identifiers
- Marketing preferences
Payment information is processed by third-party payment providers. MesaThread does not directly store your full payment card details.
2. HOW WE USE YOUR INFORMATION
We may use personal information to:
- Process and fulfill orders
- Provide shipping and tracking information
- Process returns, exchanges, and refunds
- Respond to customer service requests
- Improve our website, products, and shopping experience
- Detect or prevent fraud and security issues
- Send marketing communications where permitted
- Measure website and advertising performance
- Show advertising that may be more relevant to users
- Comply with applicable legal obligations
3. COOKIES & SIMILAR TECHNOLOGIES
MesaThread and our service providers may use cookies, pixels, tags, and similar technologies.
These technologies can help us remember preferences, operate website features, understand how visitors use our website, measure advertising performance, and improve our marketing.
Depending on your location, you may be able to manage or reject certain non-essential cookies through available cookie settings or your browser controls.
Disabling some cookies may affect certain website features, but it does not necessarily prevent you from browsing the website.
4. ANALYTICS & ADVERTISING
We use third-party analytics and advertising services to understand website performance and improve our marketing.
These may include services such as:
Google Analytics
Used to help us understand website traffic and user behavior.
Meta Pixel
Used to measure advertising performance and understand interactions with Meta advertising.
TikTok Pixel
Used to measure advertising performance and understand interactions with TikTok advertising.
These providers may collect information through cookies, pixels, device identifiers, and similar technologies in accordance with their own privacy policies.
5. SERVICE PROVIDERS
We may share information with service providers that help operate our business, such as:
- Ecommerce platform providers
- Payment processors
- Shipping and logistics providers
- Customer service providers
- Analytics providers
- Advertising and marketing platforms
- Website and technology providers
These providers receive information only as reasonably necessary to perform services for us or as otherwise permitted by law.
6. WE DO NOT SELL PERSONAL INFORMATION IN THE ORDINARY SENSE
MesaThread does not sell customer information in exchange for money.
Certain privacy laws may define some forms of advertising data sharing as a “sale” or “sharing” of personal information.
Where required by applicable law, eligible users may have the right to opt out of certain advertising-related uses of their information.
7. MARKETING COMMUNICATIONS
If you subscribe to our emails, we may send you product updates, promotions, new arrivals, or other marketing communications.
You can unsubscribe at any time by using the unsubscribe link included in our marketing emails.
You may still receive transactional messages relating to purchases, shipping, returns, security, or customer service.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, fraud prevention, and legal compliance.
Retention periods may vary depending on the type of information and applicable requirements.
9. DATA SECURITY
We use reasonable technical and organizational measures designed to protect personal information.
Payments are processed through secure payment providers and encrypted checkout systems.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
10. YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights concerning your personal information, including the right to request:
- Access to certain personal information
- Correction of inaccurate information
- Deletion of certain information
- Information about how your data is used
- Withdrawal of consent where applicable
- Opt-out from certain marketing or advertising uses
These rights vary by jurisdiction and may be subject to legal exceptions.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
11. INTERNATIONAL DATA PROCESSING
Because MesaThread uses ecommerce, payment, analytics, advertising, shipping, and technology providers, personal information may be processed in countries other than the country where you live.
Where required, appropriate safeguards may be used for international data transfers.
12. CHILDREN'S PRIVACY
MesaThread is not intended for children under the age required to independently consent to online data processing under applicable law.
We do not knowingly collect personal information from children in violation of applicable law.
13. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
MesaThread is not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies when visiting external websites.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, technology, services, or legal requirements.
The latest version will be posted on this page with the updated revision date.
15. CONTACT US
If you have questions about this Privacy Policy or want to submit a privacy request, contact:
MesaThread
Email: service@mesathread.com