Contact Us
WE'RE HERE TO HELP
Have a question about an order, product, sizing, shipping, or returns? Our customer support team is happy to assist.
For any questions or concerns, please contact us by email:
ORDER QUESTIONS
If you're contacting us about an existing order, please include your order number in your email. This helps us locate your order and assist you more quickly.
PRODUCT & SIZING
Need help choosing the right size or have a question about one of our products? Feel free to reach out and we'll do our best to provide the information you need before placing your order.
SHIPPING & RETURNS
For questions about shipping, delivery, exchanges, or returns, please contact us before sending anything back. Our team will provide the appropriate instructions.
RESPONSE TIME
We aim to respond to all customer inquiries as quickly as possible, typically within 1–2 business days.
Thank you for choosing MesaThread. We appreciate your support and look forward to helping you.
Email: service@mesathread.com